|
Thursday, 02 October 2008 |
|
It's not often that I have customer service that exceeds my expectations. And in this day and age, I admit those expectations are low.
First up, is my homeowners insurance company, Homewise Preferred. From my previous blog entries, you'll know that I am dealing with a sinkhole at my home. What I expected to be a long drawn out fight with my insurer has actually been a pleasant experience. They have always treated me with respect and compassion. More importantly, they did the little things right too: the representatives always returned my phone calls promptly, and dates they promised me did not slip. Thanks Homewise!
Second up are 2 different electrical enclosure companies, FiBox and Bud Industries. I purchased some new controllers for the light show, and unfortunately they did NOT ship with the mounting feet. I did a little research and found who manufactured the enclosures, and what the model numbers were. A quick eMail to both asking where I could buy the kits came back with an offer to send them to me for free! Awesome!
|